Junior Deal Desk Analyst, EMEA

As a Junior Deal Desk Analyst supporting Commercial and Enterprise, you’ll work as part of Fivetran’s International Deal Desk team. You’ll support the team and partner with Sales, Finance, and Legal to facilitate efficient quoting and contracting, review deal documents, and help ensure information is accurate in Fivetran’s systems. Your work will help deals move smoothly from quote to completion.

You bring a positive, proactive approach, strong customer service skills, and a collaborative mindset. You enjoy working with others and take pride in getting the details right.

This is a full-time, hybrid position based in our Dublin office. Our hybrid model combines remote flexibility with in-person collaboration, with two days in the office each week to connect and build as a team.

Technologies You’ll Use

• Salesforce CPQ, Ironclad
• Support Fivetran’s International Deal Desk team in helping sellers move deals forward accurately and on time.
• Coordinate with teams such as Sales Operations, Finance, Product, Sales Leadership, and Legal to help resolve deal questions and keep reviews moving.
• Learn to support Enterprise deals with multiple stakeholders, escalating complex or nonstandard requests to experienced Deal Desk colleagues.
• Build knowledge of deal structures and develop the ability to guide Account Executives and Sales Management on options that meet customer needs and align with company policies.
• Work with Finance and Legal, under the guidance of experienced colleagues, to support contract language reviews and help ensure transactions meet revenue recognition and operational requirements.
• Learn to manage quote and contract approval workflows for pricing, discounts, and special terms, following Deal Desk guidelines and company best practices.
• Support month-end and quarter-end activities by reviewing contracts, order forms, and related documents for completeness and accuracy, and assisting with reporting.
• Participate in training on quote and contracting processes, and help prepare or deliver process guidance for the sales organization.

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