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Lead Technical Support Engineer

Nokia · Dallas, TX · Posted 44 days ago

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customer supporttechnical supportmentoringteam leadershipproblem solvingroot-cause analysisproject managementSLA management

Nokia in Dallas is seeking experienced professionals in customer care to support complex technical and post-sales activities. The role emphasizes leadership, problem solving, and collaboration with R&D, vendors, and customers to ensure service readiness and high-quality outcomes.

Responsibilities include mentoring teams, leading projects, performing root-cause analyses, and delivering documented guidelines while maintaining strong customer communication and SLA adherence.

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Related roles

This role is one of 5 Support Engineer openings in Dallas, TX and centers on Technical Support, Customer Support, Team Leadership, and Problem Solving. There are 1,617 open roles at Nokia right now.

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Lead Technical Support Engineer at Nokia — Dallas, TX — Career Engine