Localization Operations Manager (x/f/m)

Set a new pulse for healthcare!

We're looking for a Localization Operations Manager to audit and redesign how we conduct translation and localization end to end; from content creation, through engineering delivery, to linguistic quality review. You will challenge our current tooling and AI/MT workflows, content ownership and governance models, integrate AI software development best practices, and leave behind a better process and toolset for multiple language markets, not just one.

What you'll do

• Audit the current end-to-end localization and translation workflow for our three main markets, from source content definition through engineering execution to linguistic QA, defining and implementing improvements for an updated localization process.
• Evaluate and evolve our use of machine translation and AI-assisted translation tooling, including glossary ownership and governance, content classification, and where and how human review fits in.
• Define a vendor and tooling strategy for translation and linguistic quality a cross our language markets; updating our existing tool stack as needed.
• Design and roll-out evolved processes in partnership with engineering, design, product, medical, and local go-to-market teams
• Hand off a durable process and toolset by the end of the engagement.

Who you are

Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You'll be a great fit if you:

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