Manager, Customer Growth & Activation

Manager, Customer Growth & Activation, WHI Solutions Building the technology that powers automotive ecommerce. WHI Solutions, an eBay company, is an enterprise SaaS technology company powering the automotive parts industry. Our Nexpart platform is the B2B ecommerce marketplace that connects thousands of parts buyers and sellers across North America. Repair shops, dealerships, distributors and manufacturers use it to find, price and order parts, driving over $5 billion in transactions every year. We're a technology-first company building at the cutting edge of automotive ecommerce. From AI-powered parts buying to business intelligence, we keep pushing what a B2B marketplace can do for the people who keep vehicles on the road. Our team has been building together for decades, with a hand on the pulse of the automotive ecommerce marketplace the whole way. When you join WHI, you join a culture of builders: collaborative, welcoming, and serious about doing great work. We're looking for smart, focused, energetic people who are technology-forward and bring an open mind to new ideas. If that sounds like you, join WHI today! The Role and Opportunity The automotive B2B ecommerce market is evolving, and WHI is investing in a new, data-led way to grow our customer base. We are building a modern, CRM-driven approach to customer engagement, so we reach the right customers at the right moments with the right message. To run it, we are building a new Customer Growth & Activation team, and we are seeking a Manager, Customer Growth & Activation to lead it. Reporting directly to the Head of Strategy, this person manages a team of CRM specialists who make a high volume of outbound calls to our customers. The ideal candidate is a hands-on Salesforce expert and a proven builder of high-performing teams. They design outreach programs, run call cadence and campaign strategy, and use data to guide where the team focuses. This is a remote role with occasional travel.

What you will do:

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