Manager, Engineering

WHAT WE’RE LOOKING FOR

We are seeking an experienced Engineering Manager to join our Product Engineering team in Bengaluru to lead delivery across mature, revenue-generating software products. Reporting to the Engineering Director, you will manage teams balancing critical sustenance engineering—maintaining platform stability, security, observability, stack upgrades, and incident response—with steady-state new feature development. This role serves as the central engineering anchor and primary cross-functional liaison with Customer Operations, Customer Success, Technical Support Engineering, SecOps, and Infrastructure. If you take pride in operational excellence, reliability engineering, and leveraging modern AI/GenAI tools to drive engineering productivity, this is an exciting opportunity to deliver high-impact results.

WHAT YOU’LL BE WORKING ON

• Own end-to-end delivery, agile execution, and sprint planning across products, balancing new feature development with sustenance, stack migrations, and technical debt reduction.
• Act as the primary cross-functional engineering contact for Customer Operations, Customer Success, TSE, SecOps, Platform, and Product teams to align priorities and communicate technical trade-offs.
• Drive technical health, platform uptime, performance, vulnerability patching, dependency updates, and SLA compliance across high-risk code reviews and architecture decisions.
• Oversee production support, triage workflows, incident management, on-call rotations, and root-cause analysis to systematically prevent recurring issues.
• Hire, manage, coach, and retain engineers across multiple product teams, fostering a strong engineering culture and productivity standard.

WE’D LOVE TO HEAR FROM PEOPLE WITH

…