Manager, Firefly FDE

The Opportunity Join our “DevOps for Content” revolution, where we partner with global brands and agencies to transform their end-to-end creative workflows—from ideation through activation—to unlock the GenAI-powered Content Supply Chain. As a Manager, Forward Deployed AI Engineering, you will lead, mentor, and inspire a team of Forward Deployed AI Engineers (FDEs)—creative technologists who prototype, build, and launch GenAI-powered solutions and products directly with customers. Your mission is to cultivate top engineering talent, instill a culture of rapid innovation and delivery excellence, and ensure every engagement drives measurable business impact. This role requires strong, hands-on technical leadership, people mentorship, and the ability to scale GenAI adoption in enterprise environments. You’ll partner closely with the Director, Forward Deployed AI Engineering, to build a world-class product engineering org with customer-facing DNA. If you thrive on growing talent, scaling engineering excellence, and translating latest AI research into real-world solutions, this is your stage. What You’ll Do Team Leadership · Recruit, coach, and empower a high-performing team of Forward Deployed AI Engineers (and select Forward Deployed AI Architects). · Act as both mentor and peer-level engineer—reviewing code, shaping architectures, and guiding engineers on technical depth, delivery velocity, and customer impact. · Cultivate a culture of engineering excellence, experimentation, and AI tinkering, ensuring the team stays at the frontier of generative AI and enterprise delivery. · Develop future leaders by strengthening technical judgment, customer-facing confidence, and multi-functional influence. Customer Engagement & Technical Delivery · Sponsor and engage directly in strategic customer programs. Roll up your sleeves to build, prototype, and launch solutions and products with your engineers when customer concerns or critical achievements arise. …

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