Manager, Product Strategy & Operations

At eBay, we offer an outstanding chance to lead and innovate within our Services & Experience portfolio, spanning ads, shipping, payments, monetization, compliance, and risk. As the Manager, Product Strategy & Operations, you will change our processes by using AI tools to automate and improve operations. You will report to the Director of Product Strategy and Operations and collaborate with product leads, engineering, Finance, and program and product operations teams to deliver seamless execution and pivotal initiatives.

Manage product strategy and operations for your designated area (about 45%)

• Coordinate the operating cycle for one or two product areas, ensuring cadence, cross-team dependencies, launch readiness, and reporting are strictly managed.
• Monitor regulatory, risk, and partner requirements, identifying constraints, owners, and deadlines.
• Conduct weekly operating reviews and monthly business reviews, ensuring each concludes with clear decisions and ownership.
• Proactively advance any commitments at risk, providing data and viable options.

Automate your own work (at least 30%, protected)

• Develop agents and workflows that gather status updates, flag at-risk commitments, and generate recurring reports.
• Automate repetitive tasks to improve efficiency and share successful methods with colleagues.
• Document guidelines in a playbook to ensure widespread adoption.
• Track and report hours saved and error rates per workflow.

Support planning and the portfolio (about 15%)

• Prepare priority intake, goal frameworks, and theme-level funding requests for your area's planning cycle.
• Coordinate your area's commitments with the revenue plan together with Finance.

Measure outcomes (about 10%)

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