Get roles like this, scored and matched, in your inbox.
Sign up free →Job Opening
Manager, Security Operations
Arctic Wolf Networks · Eden Prairie, MN · Posted 17 days ago
Lead the people, processes, and metrics behind Arctic Wolf's first line of defense, mentoring the triage analysts who protect customers day to day.
At Arctic Wolf, we’re on a mission to end cyber risk .
We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity.
About the Position: The Manager, Security Operations, is responsible for managing the people, processes, and services we deliver to customers.
As a Manager, Security Operations, you will:
- Develop, enhance, and operationalize processes to better execute customer expectations.
- Develop, measure, analyze, and maintain the internal and external service metrics for Service Operation, providing timely reports to leadership teams.
- Leverage the metrics to make better informed decisions on improving the organization's capability and functionality.
- All people management responsibilities for the organization
- Provide escalation support for customer management challenges, security incidents, and ticket triage functions.
- Lead, coordinate, and train others on effective management of security incidents and operational responses for customers
- Collaborate across various business units to deliver the most comprehensive security response to customers.
- Work closely with recruitment team to ensure a strong pipeline of talent is being considered and that teams are operating at appropriate capacities.
The Manager of Security Operations is a critical member of the Security Services leadership team. In this role, you will be working directly with our Triage Security Analyst and Engineer group – our first line of defense. Someone who thrives in a fast-paced, team-oriented environment and who embraces opportunities for mentorship is the ideal fit for this role.
Your experience and skillset could look like:
…
This posting is sourced from Arctic Wolf Networks's own career site — applying takes you there directly.
Get roles like this, scored and matched, in your inbox.
Sign up free →Related roles
There are 98 open roles at Arctic Wolf Networks right now. This role centers on Security Operations, Soc, Team Management, and Incident Response.
Want roles like this found for you?
Set your Focus once. Career Engine screens every new opening every week.
A scored, explained shortlist — not a keyword match — delivered weekly. Free for one profile.