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Mid-Market Customer Success Manager - EMEA

ashby · Remote - European Union · Posted 76 days ago

remotemgr
Customer SuccessSaaSB2BCustomer ImplementationProduct TrainingAdoption & RetentionCustomer RelationshipsStakeholder Management

Hi, Denise https://www.linkedin.com/in/deniseeures/ here and I am the Head of Mid-Market Customer Success at Ashby 👋. Our team is passionate about shaping and scaling an exceptional high-touch customer experience across the mid-market segment. As we continue expanding we are thrilled to be hiring our next CSM in EMEA to help shape how we serve customers in this region, ranging from high growth start ups to public companies.

As a member of our Customer Success team, you will help us continue to grow our High Touch Mid-Market Customer Success function. In this role, you'll implement, train, and support the adoption of Ashby with customers across the region, partnering closely with a talented group of four CSMs on the EMEA Mid-Market team.

Ashby is designed to be powerful and flexible, allowing users to adjust it to their needs. This means that there is a lot to learn. You will become a product and domain expert in order to enable our customers to make the best use of Ashby to drive hiring excellence.

…

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There are 77 open roles at ashby right now. This role is one of 113 Customer Success Manager openings in Remote and centers on Customer Success, B2B SaaS Experience, Implementation & Adoption, and Mid-market Account Management.

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Mid-Market Customer Success Manager - EMEA at ashby — Remote - European Union — Career Engine