Mission Support Specialist

Mission Summary:

The Mission Support Specialist is a hands-on role that is essential for the Fleet Operations team, providing crucial operational support to ensure Motional's Autonomous Vehicle (AV) Fleet is mission ready, well-maintained, and supported in the field. Reporting to the Fleet Management Supervisor, daily responsibilities include facilitating fleet readiness activities such as AV boot-up (along with associated troubleshooting), calibration support, field recovery, and software updates to AV Fleet resources. Working closely with Fleet Coordinators, Calibration Specialists, and AV Testing Supervisors, this position requires strong communication skills, attention to detail, and a commitment to maintaining high safety standards and operational efficiency at all times.

What You’ll Be Doing:

• Conduct pre-trip and post-trip vehicle inspections for operational readiness.
• Perform tasks such as cleaning and vehicle pre-checks for mission deployment.
• Perform AV system startup (bring-up) and shutdown procedures.
• Communicate, resolve, and/or escalate vehicle issues in accordance with SOPs and workflows.
• Perform Platform Safety Checks (PSC) on AVs.
• Facilitate vehicle charging schedules to ensure optimized operations.
• Shuttle vehicles between locations locally as needed to support upkeep and operational needs.
• Safely operate Autonomous and Non-Autonomous Vehicles on public roads and closed courses.
• Provide field support by manually recovering autonomous vehicles as needed.
• Reposition vehicles according to defined layout plans to optimize space and operational flow.
• Operate in-vehicle data recording computers for minor debugging when issues arise.
• Provide accurate and useful feedback to the engineering teams on vehicle behavior observed.
• Utilize various fleet management tools, including G Suite applications and Jira.
• Administrative tasks such as responding to fleet support requests or updating documentation.
• Complete accident and incident reports in accordance with company procedures.
• Adherence to all Motional AD safety and operating policies and procedures.
• Compliance with local, county and state traffic laws.
• Ability to work flexible schedules, including nights, weekends, and holidays.

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