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Moderation Escalation Specialist
Roblox · Gurugram, Haryana · Posted today
Own high-visibility safety escalations end-to-end and serve as the Safety org's final say on high-impact user moderation decisions across the Roblox platform.
Roblox’s Safety Operations - Moderation Product Support team is dedicated to protecting our users and developers from individuals who want to cause harm on our platform, within the online gaming environment. The Moderation Operations team are subject matter experts for content safety policies, and apply their knowledge to empower moderation scale across the Roblox platform. This is a critical team for our users, developers, and creators!
The Escalation Specialist role will focus on three key areas: improving the service Roblox provides for the internal safety escalations from our scaled content moderation systems, serving as an authoritative subject matter expert when high-impact users and developers are moderated, and providing policy teams with exceptional insights regarding escalation trends and root causes.
Please note: This role may review graphic, controversial, and sometimes offensive content in line with Roblox’s policies.
You will report to the Senior Manager, Moderation Escalations
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This posting is sourced from Roblox's own career site — applying takes you there directly.
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There are 286 open roles at Roblox right now. This role centers on Incident Response, Escalation Management, Trust And Safety, and Policy Enforcement.
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