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Why you fitThis role calls for Online Retail Operations and Team Leadership — tell us what you know and we'll check the rest.
Gap to noteAlso lists Shrink Management — worth confirming before you apply.

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Job Opening

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Online Manager-1

Asda · Small Heath · Posted 2 days ago

onsitemgr
Online retail operationsShrink managementRota planningPicking accuracyTeam leadershipCoachingAvailability managementCustomer service

Run the day-to-day online operation for a Superstore, owning shrink, picker and driver rota planning, and team development across a live e-commerce fulfilment service.

Job Title Online Manager-1 Location Small Heath Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits

Category Store Management Closing Date 17 November 2026

At Asda, we want you to find your everything as an Online Manager , you’ll play a vital role in the day-to-day running of our Online operation in store by keeping our team engaged, vans on the road and customers happy. You will be responsible of the online shrink agenda with structured process and data lead decisions and validating picker and driver resource for the store through effective rota planning making sure the team is driving picking accuracy to guarantee consistency on the online operation.

What qualities you’ll need:

  • Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.
  • Lead with impact: Engaging and coaching your team to constantly improve routine and process whilst creating a culture of selling with personality, driving pick accuracy and serving our customers with heart and pride.
  • Results-focused: Drive best value offering across our online operation, CSI and react to customer feedback to create and execute effective action plans from audits.
  • Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the “Asdaness” to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.

What you’ll bring:

…

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This role centers on Online Retail Operations, Team Leadership, Shrink Management, and Picking Accuracy. There are 473 open roles at Asda right now.

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