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Job Opening

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Open Application: Technical Support Talent Pool

bunny.net · London, England · Posted 344 days ago

remoteic
2+ yrs expCDNDNSSSL/TLSLoad balancingVODHTMLCSSHTTP

Join a talent pool for a remote-first team where Technical Support Engineers own problems end-to-end across edge networks, performance tuning, security, and storage.

<p><strong>Open Application: Technical Support Talent Pool</strong></p><p>At <a href="http://bunny.net/">bunny.net</a>, support is central to our work in helping developers build a faster, safer, and more reliable internet.</p><p>Our globally distributed technical support team supports complex edge and CDN systems around the clock, delivering fast, thoughtful solutions with deep technical skill and a developer-first mindset.</p><p>We’re building a talent pool for support engineers who’ve worked on the front lines of performance, reliability, and security and who care about solving real problems, not just closing tickets.<strong><br></strong></p><p><strong>Why join the talent pool?</strong></p><p><strong></strong>We don’t wait for the “perfect timing” to connect with great people. If you’ve spent years debugging CDN issues, optimizing cache logic, or helping dev teams ship faster, we’d love to stay connected.</p><p>By joining our talent pool, you’ll be the first to know when new roles open, and you’ll already be on our radar when they do.</p><p><strong>What sets bunny.net support apart?</strong></p><p>We’re not a ticket queue. Our Technical Support Engineers:</p><ul> <li>Own technical problems end-to-end</li> <li>Act as partners to customers and product teams</li> <li>Work autonomously but never alone, with Principal Engineers who have your back</li> <li>Solve challenges that span edge networks, performance tuning, security, and storage</li> </ul><p>That’s why they’re known as our <a href="https://bunny.net/super-bunnies-cdn-support/">Super Bunnies™</a>: calm under pressure, clear in communication, and trusted by thousands of developers who’ve left more than 1,100 five-star reviews on Trustpilot (and counting).</p><p><strong>Behind the scenes</strong></p><p>At <a href="http://bunny.net/">bunny.net</a>, we focus on building powerful edge infrastructure and an environment where engineers can do their best work with more trust and fewer meetings. …

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