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Job Opening

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Open Source Community Advocate

metabase · Global Remote · Posted 1212 days ago

remoteic
Data AnalyticsData VisualizationSQLCustomer SupportTechnical WritingCommunity ManagementMetabaseDocker

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us .

We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.

Metabase is looking for a customer-focused, technical Open Source Community Advocate to join our growing global team! We are looking for someone who loves data analytics, enjoys helping others, and is excited to work for a startup to help drive our Success Engineering team’s mission to help our customers be successful by guiding them on how to get data from all the various places it lives, transform it into useful shapes, or to convert their questions into actual queries that can be executed. You will help and build relationships with our customers in the public places they hang out (like LinkedIn, Twitter, Reddit, and data slack communities), providing help to Metabase users using our open source and for-fee products. Our discourse forum is often the first resource that comes up when our customers search for issues, and it’s used by Metabase customers big and small.

A typical day will involve a mix of answering our users on our discourse forum and helping customers on Twitter or other social channels. Any given week, you might correspond with our users to hear what they’re trying to accomplish, collaborate with our writing team, or participate in brainstorming sessions on what content we should create for our customers.

Why Success?

…

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There are 18 open roles at metabase right now. This role centers on Data Analytics, Data Visualization, SQL, and Customer Support.

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