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Optical Customer Success Engineer: White-Glove Advocate

Nokia · Dallas, TX · Posted 31 days ago

ic
7+ yrs expCustomer SuccessNetworkingTechnical SupportRelationship ManagementProblem SolvingProduct AdoptionCustomer AdvocacyTechnical Issue Resolution

Be the trusted technical advisor for customers, owning their success journey from issue resolution to product adoption at scale.

Nokia is seeking Optical Customer Success Engineers to be the close, expert resource for customers in the US. You will act as a proactive advisor, quickly identifying and resolving technical issues while guiding customers through tailored playbooks and success plans. With 7+ years in networking customer success, you will own relationships, deliver White Glove support, and collaborate with engineering and pre-sales to ensure value realization and adoption of Nokia products and features.

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There are 1,617 open roles at Nokia right now. This role is one of a handful of open Customer Success Manager roles in Dallas, TX and centers on Customer Success, Networking, and 7+ Years Experience.

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