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Part-Time Retail Sales Associate
Fjällräven · Posted 14 days ago
Help guests in San Jose find gear that fits their outdoor plans while representing Fjällräven's sustainability programs like the Arctic Fox Initiative and Down Promise.
Store Location: San Jose, CA Compensation: $18.45-$21.00 per hour (dependent on experience) Part-Time
Do you enjoy connecting with others and helping them feel confident and prepared for their next outdoor adventure? Are you energized by meaningful conversations, sustainable values, and gear designed to last? At Fjällräven, we believe nature is for everyone. Our stores are places where curiosity, quality, and community come together. As a Retail Sales Associate , you'll be the welcoming face of our mission, helping every guest feel at home, inspired, and ready to explore the outdoors with confidence. Come walk with us.
WHAT YOU'LL DO Deliver Exceptional Guest Experiences
- Use our GUIDE service program to listen, educate, and help guests find the right gear for their needs
- Build trust through thoughtful questions, product knowledge, and genuine connection
Drive Sales & Support Store Operations
- Support sales and conversion by helping guests make confident purchasing decisions
- Assist with daily operations including cash handling, restocking, and maintaining a clean, inviting sales floor
- Follow safety, security, and loss prevention practices
Be Part of a Collaborative Team
- Work closely with teammates to create a supportive, welcoming environment
- Participate in training to stay current on products, fit, and service expectations
Live the Brand & Sustainability Mission
- Represent Fjällräven's values in every interaction
- Educate guests on sustainability initiatives like the Arctic Fox Initiative and Down Promise
- Participate in local events and community activations when possible
WHAT MAKES YOU A GREAT FIT You don't need to summit Everest, but you do enjoy helping others explore, learn, and feel good about their choices. You're dependable, curious, and comfortable in a guest-facing environment. You bring enthusiasm, empathy, and a team-first mindset. You bring:
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There are 25 open roles at Fjällräven right now. This role centers on Verbal Communication, Interpersonal Communication, Customer Service, and Retail Experience.
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