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Job Opening

Partner Operations Program Manager, Associate

Brex · Salt Lake City, UT · Posted 6 days ago

$86k–$108khybridmgr
3+ yrs expSQLSpreadsheetsPartner ManagementSLAsKPIsReconciliationReportingGovernance

Define the operating model and SLAs for Brex's external payment partner ecosystem, owning fee reconciliation and launch readiness for new partners and products.

Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

Payment Partner Operations owns the operational foundation for Brex’s external partner ecosystem. You’ll define how we launch, manage, measure, and improve partner programs, from operating models and SLAs to reporting, fee reconciliation, issue management, and performance reviews.

You’ll work closely with Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners to build scalable, well-controlled programs that deliver reliable outcomes for customers and the business.

This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

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Related roles

This role is one of 2,930 Program Manager openings and centers on Partner Operations, Slas, Kpis, and Reconciliation. There are 278 open roles at Brex right now.

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