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Partner Operations Program Manager, Associate
Brex · Vancouver, British Columbia · Posted 6 days ago
Own the operating model for Brex's payment partner ecosystem, from SLAs and fee reconciliation to launch readiness and executive reporting.
Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.
Payment Partner Operations owns the operational foundation for Brex’s external partner ecosystem. You’ll define how we launch, manage, measure, and improve partner programs, from operating models and SLAs to reporting, fee reconciliation, issue management, and performance reviews.
You’ll work closely with Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners to build scalable, well-controlled programs that deliver reliable outcomes for customers and the business.
This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!
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This posting is sourced from Brex's own career site — applying takes you there directly.
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There are 278 open roles at Brex right now. This role is one of 2,930 Program Manager openings and centers on Partner Operations, Sla Management, Kpi Reporting, and Governance.
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