Payroll Analyst II (Colombia and LATAM Payroll)

Hiring and how we work

See yourself at Twilio

Join the team as Twilio’s next Payroll Analyst II (Colombia and LATAM Payroll)

This position is needed to support Colombia and LATAM payroll operations.

Twilio is growing rapidly and seeking an experienced Payroll Analyst to support Colombia payroll operations. The person in this role will deliver first in class payroll service to our employees, ensure compliance, accuracy and timely delivery of payroll related tasks and support projects across a number of jurisdictions.

In this role, you’ll:

• Work directly with the payroll vendor on end-to-end Colombia payroll execution. Support the full-cycle, gross-to-net processing across regular cycles, off-cycle payments, final settlements (liquidaciones), and statutory benefit payouts (prima, cesantías, and intereses).
• Ensure mandatory filings and timely remittances via PILA, electronic payroll reporting (Nómina Electrónica) to the DIAN, and monitor local labor legislation to maintain full regulatory alignment.
• Resolve employee inquiries regarding deductions, withholdings, and benefits.
• Partner with the accounting team during month-end close by delivering accurate gross-to-net payroll reports, accrual data, and variance explanations to assist with their audit reviews and journal entries.
• 3yrs+ of experience managing payroll processing for Colombia with working experience in accounting
• Expertise in Colombian labor, tax, and social security regulations
• Experience in Workday, UKG, or similar global payroll platforms
• Experience with ServiceNow or similar ticketing systems
• Excellent written, and verbal communication skills in English
• Experience with processing equity transactions.
• Payroll processing in jurisdictions outside Colombia

This role will be remote, and based in Mexico.

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.

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