People Operations Partner

LOCATION: 4 ON-SITE DAYS A WEEK IN SUNNYVALE, CA HEADQUARTERS.

The People Team exists to unlock the potential of every Illumineer and build the talent, leadership, and culture that powers Illumio's success. Guided by our "People First. Mission Always." philosophy, we combine human connection, operational excellence, and AI-enabled innovation to create a workplace where exceptional people can do the best work of their careers while serving our customers and helping the company grow, scale, and lead.

Reporting to the Manager, People Operations, you will be the primary People Operations Partner for Engineering, Product, and Customer Experience (CX) across the employee lifecycle, and own Illumio’s global Contingent Workforce Program and provide immigration support as needed.

We are seeking a highly organized, motivated, people service-oriented operator who thrives in a fast-paced environment, enjoys solving complex problems, and is passionate about improving employee experience, people programs through scalable processes and strong stakeholder partnerships.

Employee Lifecycle Management (Engineering, Product, & CX)

· Serve as the primary People Operations Partner for Engineering, Product, and CX, working with employees, managers, and HRBPs to deliver seamless employee lifecycle support.

· Manage and improve employee lifecycle processes, from onboarding, job changes, promotions, transfers, leaves, to offboarding.

· Ensure accurate business process transactions and employee records in Workday and other people systems.

· Respond to employee and manager inquiries, resolving issues and escalating when appropriate.

· Conduct exit interviews and share trends and opportunities for improvement.

· Support workforce planning and organizational changes.

Contingent Workforce Program

· Own Illumio’s global Contingent Workforce Program and serve as primary resource for its processes and policies.

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