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Job Opening

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Policy Communications Lead

Wing · Palo Alto, CA · Posted 20 days ago

$238k–$252khybridmgr
12+ yrs expPolicy CommunicationsIssues ManagementCrisis CommunicationsMedia RelationsStakeholder EngagementRegulatory AffairsGovernment AffairsRisk Assessment

Set the communications strategy that determines whether Wing can operate in new federal, state, and local markets as drone delivery scales.

Wing is looking for a Policy Communications Lead to join our Communications team. This role is hybrid based in Palo Alto, CA or based remotely in the United States . You'll set and execute the communications strategy for how Wing engages the people who decide whether and where we can operate: federal regulators, state and local officials, community groups, and the reporters who cover them.

As drone delivery scales, public attention on noise, privacy, safety, and oversight is rising, and rules are increasingly written city by city. This is a senior individual-contributor role with broad scope and real influence. You'll lead without direct reports, working with Government Affairs, Legal, Policy, Marketing, Operations, and our retail and logistics partners to build a record that communities and officials can verify.

  • Own Wing's policy and regulatory communications strategy across federal, state, and local audiences
  • Advise senior leaders and executives on how Wing's public positioning affects permitting, legislation, and litigation
  • Partner with Government Affairs and Legal to align messaging on rulemakings, legislation, litigation, and permitting proceedings, and know when to escalate
  • Build the community-facing evidence base (noise, flight volume, operating hours, data and privacy practices) with Operations, and keep it accurate and current
  • Prepare executives and spokespeople for hearings, council meetings, and high-stakes media interviews
  • Lead issues and rapid-response communications when a market comes under scrutiny, including coordinating with partners on how Wing is described
  • Develop pre-launch and pre-permit outreach toolkits that market teams can use at scale
  • Monitor policy, media, and community sentiment, and translate it into clear risk assessments and recommendations for leadership
  • Manage agency and consultant relationships for policy and issues communications
  • Build a network of credible third-party voices, including host communities, partners, and outside experts
  • 12+ years of experience in policy communications, public affairs, or issues management
  • Bachelor's degree in a related field or equivalent practical experience
  • Experience scaling, operationalizing, or commercializing at a previous company
  • A track record of leading communications strategy for regulatory, legislative, or other high-scrutiny issues, not only executing it
  • Experience advising senior leaders and influencing cross-functional teams without formal authority
  • Experience working with reporters on policy-driven or contested stories
  • Ability to explain technical topics credibly without oversimplifying
  • Strong judgment under pressure, including making calls with incomplete information and escalating appropriately to Legal and leadership

…

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This role centers on Policy Communications, Issues Management, Stakeholder Engagement, and Messaging Strategy. There are 56 open roles at Wing right now.

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