Principal Enablement Manager

Why would you love this job?

We are looking for a Principal Enablement Manager, Agentic Enablement to build the operating system behind modern GTM enablement at Redis.

This role sits at the intersection of enablement strategy, business operations, technology, analytics, communications, and artificial intelligence. You will design and administer just-in-time enablement workflows, establish the measurement infrastructure for field competencies and behaviors, create a structured field communications process, support high-impact sales events such as SKO, and help the GTM organization adopt AI in practical, responsible, and measurable ways.

The ideal candidate is both strategic and highly operational: someone who can define the model, configure the systems, build the reporting, create repeatable processes, and partner with leaders to drive adoption. You will help move enablement from a calendar-driven model to a signal-driven, measurable, and increasingly AI-assisted operating model.

Build and operate just-in-time GTM enablement

• Build, administer, and continuously improve just-in-time enablement workflows across the GTM technology ecosystem.
• Translate business priorities, product launches, sales plays, performance signals, and field needs into targeted enablement experiences in existing workflows at the moment of need.
• Establish operating processes for intake, prioritization, design, launch, adoption, and continuous improvement of enablement programs.
• Partner with Sales, Customer Success, Marketing, Product, Product Marketing, Revenue Operations, and regional leaders to deliver the right enablement to the right audience at the right time.
• Help define and maintain the enablement technology roadmap, including integrations, governance, data quality, permissions, and system administration.
• Create scalable mechanisms for surfacing enablement recommendations based on role, stage, skill gaps, pipeline context, business priorities, and observed behaviors.

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