Product Designer, AWS Search, Security, Observability, Governance

Observability is being rewritten. For a decade the job was to watch servers, services, and dashboards — metrics, logs, and traces for systems that did what they were told. That world is ending. The systems people now have to understand reason, call tools, and act on their own, and they generate signal at a scale and unpredictability the old tooling was never built for. When something breaks at 2am, the question is no longer only "which host is down" — it's "what did the system decide, why, and what did it touch."

AWS CloudWatch is where that gets solved at scale, for hundreds of thousands of engineers. You'll focus on two of the places that future is being built: Omni, a blank-canvas, IDE-style way to explore and query telemetry, and the DevOps agent — an AI agent that helps engineers investigate and resolve issues with a human in the loop. Your work will shape how engineers actually move through these experiences: what they see first, how they navigate, and how a problem goes from signal to cause to fix.

We're looking for a Product Designer who's hungry to do excellent craft on genuinely hard problems. You won't be handed pixel-perfect specs to execute — you'll own features end to end, partner closely with PM and engineering, and grow your scope as you show you can carry it. You'll have senior designers around you to learn from and a domain where the right answers aren't settled yet.

If you want to sharpen your craft on one of the most consequential problems in cloud — alongside people who treat CX as the thing that wins, not the thing you add at the end — this is a great place to do it.

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