Product Manager - AI Healthcare Claims

Position Summary CVS Health processes hundreds of millions of healthcare claims annually across its lines of business. Our Analytics & Behavior Change department (A&BC) is at the forefront, using AI and Data Science to make that process faster, more accurate, and more consistent at scale.

We build products that put intelligent decision support directly into the hands of the people doing this work, and we are investing aggressively, expanding that capability across all lines of business.

We are growing our product team and looking for a Product Manager to help lead the discovery and delivery roadmap for one of our flagship AI platforms in claims processing. This is an opportunity to join a high-investment, high-visibility program at a moment of significant scale-up, with real organizational support and a clear path to impact.

What You'll Own : You will be the end-to-end Product Manager for a focused delivery squad, accountable for discovery through launch.

Day to day, that means :

• Leading user research and discovery with claims processors and operations teams to understand workflows, friction points, and opportunities for AI-driven decision support
• Owning the squad backlog and sprint delivery: writing requirements, setting priorities, and making scope tradeoffs with a clear eye on outcomes
• Partnering with Data Scientists to define model logic, validation criteria, and the product rules that determine what the system recommends and why
• Driving cross-functional delivery across engineering, UX, and business stakeholders in a matrixed environment
• Defining and tracking success metrics tied to operational efficiency, decision quality, and user adoption
• Representing product decisions clearly to senior leadership and operational partners

Required Qualifications

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