Product Manager II - Admin & User Management

What we’re looking for

Enterprise and mid-market companies run complex organizations and they expect the software they buy to handle that complexity. SurveyMonkey’s admin and user management experience is a key part of that promise.

We are hiring a PM to own this surface. You will start with discovery to understand what our enterprise and mid-market customers actually need, where current gaps are costing us, and what a great admin experience looks like. Then you will build toward it in partnership with a Senior PM who will set direction and help you grow. This is a good role for a PM with 3-5 years of experience who wants to go deep on a real customer problem with real organizational stakes.

What you’ll be working on

• Lead discovery on user management and admin experience for mid-market and enterprise customers
• Partner with a Senior PM to translate customer research, support data, and sales input into a prioritized roadmap for the user onboarding, survey administration and management and collaboration in multi-user groups.
• Define what the ideal admin UX looks like for organizations running SurveyMonkey at scale
• Develop detailed product requirements, roll-out plans and help build effective GTM (go to market) plans for your products
• Work cross-functionally with Customer Success, Sales, and Engineering to move from insight to shipped product

We’d love to hear from people with

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