Product Operations Manager

The Product Operations team supports Stripe’s mission (to ‘Increase the GDP of the Internet’) by enabling efficient, user-centered product development at scale. We create, manage, and implement central programs across Stripe that optimize Product development and delivery.

The team drives critical, cross-functional initiatives and delivers strategic analyses, such as:

• Defining launch processes and policy
• Managing launch processes and execution within product orgs
• Planning and alignment across Product, Go-to-Market, and Systems / Operations teams
• Leading commercial execution for priority product launches
• Aggregating user feedback

We are a team-oriented group that collaborates closely with each other and our cross-functional stakeholders. Together, we identify opportunities to design and scale repeatable processes, and we bring clarity and insight to address ambiguous and complex problems at the intersection of go-to-market and product.

• Lead end-to-end operational readiness and execution for priority product launches, establishing owners, milestones, decision forums, and launch plans.
• Continuously examine, experiment, and implement measured improvements to our operational model and processes (e.g. automating tasks, building agentic workflows, developing repeatable methodologies)
• Build with a mindset of scale and flexibility for all internal and external stakeholders
• Partner with Product teams to help them execute on important strategic initiatives or drive operational scale and efficiency
• Build and communicate relevant operational metrics to leadership and partnering teams

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

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