Prog & Proj Mgmt-Sr Mgr

What you’ll be doing... As a Senior Manager of Strategic Initiatives & Business Operations within the Verizon Consumer Group's Base Management, AI Analytics, and Wholesale Executive Operations team , you will serve as a strategic advisor and operational catalyst for senior leadership. You will bridge strategy and execution by partnering with Vice Presidents and cross-functional leaders to identify operational friction, design scalable solutions, and steer initiatives that directly impact business growth.

This role requires an entrepreneurial self-starter who does not wait for a roadmap, but actively identifies opportunities to make the organization more agile and efficient. You will act as a thought partner to senior executives, turning complex data into clear business cases, aligning VP priorities, and leveraging modern AI workflows to streamline enterprise processes.

Core Responsibilities...

• Executive Advisory & Strategic Influence: Act as a strategic thought partner to the SVP and VPs, providing proactive guidance on strategic trade-offs, operating priorities, and initiative feasibility across Loyalty, Wholesale, and AI Analytics portfolios.
• Autonomous Process Architecture & Efficiency: Continuously assess organizational workflows to pinpoint friction and inefficiencies. Autonomously design, champion, and execute modern operational processes and AI-enabled automations that accelerate execution and reduce operational overhead.
• Cross-Functional Governance & Alignment: Drive cohesion across disparate VP organizations; resolve cross-functional bottlenecks, balance competing priorities, and ensure accountability toward unified enterprise goals.
• Business Transformation & Initiative Leadership: Own the lifecycle of high-impact strategic initiatives from concept through value realization, establishing KPIs and operational cadences that measure true business impact rather than just milestone completion.
• Executive Communications & Decision Framing: Architect clear, data-driven executive narratives, strategy memos, and business reviews that frame critical business decisions for executive leadership and external stakeholders.
• Culture of Innovation: Foster operational excellence by mentoring team members, promoting data-backed decision-making, and driving adoption of modern operational methodologies across the business.

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