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Appian Corporation logo

Program Manager (Intel)

Appian Corporation · Fort Meade, Maryland · Posted 14 days ago

$150k–$300konsitemgr
10+ yrs expCustomer SuccessProgram ManagementAppianB2B SaaSSalesforceGainsightTotangoProfessional Services

Own enterprise-wide customer success programs for Intel Community agencies, defining onboarding, adoption, and renewal playbooks for mission-critical AI process automation.

Program Manager (Intel)

McLean, VA | Work Model: On-site at Appian Headquarters

Design and deliver mission-critical Appian customer success programs for Intel customers.

The Customer Success team at Appian supports the nation's most critical government agencies to deliver AI-Powered Process Automation solutions that transform mission outcomes. This team owns the full customer lifecycle—from strategic onboarding through expansion and renewal—ensuring our Intel Community customers realize measurable value and operational excellence.

Appian is expanding its footprint within the IC, and this role sits at the center of that growth. You will architect and lead high-impact programs that ensure our most sensitive government clients achieve mission success with our AI-Powered Process Automation platform. This is a rare opportunity to define best practices, influence cross-functional strategy, and drive measurable outcomes in one of the most demanding and rewarding sectors in enterprise software.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.

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There are 163 open roles at Appian Corporation right now. This role is one of 2,930 Program Manager openings and centers on Program Management, Customer Success, B2B SaaS, and Strategic Roadmapping.

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