Program Manager (IT)

Join Adobe as a Business Change Manager (IT) in Seattle, WA, where you'll bridge technology delivery and business adoption. This role is crucial to ensuring our world-class solutions are seamlessly coordinated into daily operations, driving outstanding business value and flawless execution.

What you'll Do

• Develop change strategies and roadmaps aligned with business objectives.
• Conduct customer analyses and deliver change impact assessments.
• Build relationships with executive sponsors and business leaders.
• Build coordinated communications strategies to foster awareness and adoption of tools, process and policy.
• Partner with Line of Business leaders, Field Readiness & Enablement teams and Product Managers to define adoption and enablement strategies.
• Measure readiness and adoption, reinforcing new behaviors and new ways of working to ensure changes "stick."
• Drive AI adoption efforts to support business outcomes.

What you need to succeed

• Equivalent experience of 10 years in guiding business transformations is considered a qualification.
• Proven track record in applying structured approaches passionate about guiding and supporting organizational transitions like Prosci ADKAR.
• Ability to mentor leaders and facilitate leader engagement.
• Outstanding communication skills and critical thinking.
• Experience in developing role-based learning experiences.
• Preferred qualifications: AI tools familiarity and expertise with sales and marketing systems of record implementation and end to end understanding of IT process transformation.

Expected Pay Range: Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $127,400 - $260,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

…