Project Manager

Responsible for directing and managing services for client projects to assure high quality, on-time, and on-budget services while promoting excellent customer service. At Clario, a part of Thermo Fisher Scientific, we are transforming lives by unlocking better evidence through innovative clinical trial technologies and services. As a Project Manager II within our eCOA team, you will play a critical role in delivering high-quality, compliant, and successful clinical research projects for our global customers. If you are a collaborative project management professional with experience in the pharmaceutical industry and a passion for customer success, we encourage you to apply.

What We Offer

• Competitive compensation
• Medical, dental, and vision coverage
• Remote and hybrid work options
• Tuition reimbursement
• Employee assistance and wellness programs
• Life and disability insurance

What You'll Be Doing

• Lead study planning, setup, monitoring, and closeout activities for eCOA projects, ensuring quality, timeline, and budget objectives are achieved.
• Gather customer requirements and coordinate with cross-functional teams to support successful study execution.
• Develop and maintain study documentation, reporting, equipment distribution, and study archival activities.
• Monitor study timelines, budgets, revenue forecasts, scope changes, and invoice reconciliation activities.
• Identify study risks, develop mitigation strategies, and escalate issues appropriately to stakeholders.
• Manage internal and external communications to promote collaboration, resource alignment, and fulfillment of contractual obligations.
• Resolve customer concerns through effective problem-solving and issue tracking to ensure timely resolution.
• Serve as the project management point of contact for operational readiness related to new product initiatives.
• Present study services during investigator meetings, site initiation meetings, and client-facing discussions as needed.
• Support business development activities, contribute to revenue growth initiatives, and assist in training new project management team members.

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