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Recruiting Operations and Transformation Lead
gusto · Denver, CO · Posted 31 days ago
Design and lead a multi-year transformation of recruiting operations across sourcing, interviewing, and onboarding for a growing SaaS company.
We're looking for a strategic and execution-oriented Lead, Recruiting Process Transformation to lead the evolution of our recruiting ecosystem. This leader will identify opportunities to simplify, standardize, and automate Recruiting processes while ensuring operational excellence across our Recruiting Operations and Candidate Experience teams.
Reporting into the People Operations, Services & Technology (POST) organization, this role sits at the intersection of strategy, technology, and operations. You'll partner across Recruiting, People Tech, Legal, and business leaders to redesign how hiring gets done — from requisition to offer to onboarding handoff — creating scalable experiences for candidates, hiring teams, and Recruiting partners.
In addition to leading enterprise process transformation initiatives for recruiting, you'll oversee the teams responsible for executing our core Recruiting workflows, including Recruiting Operations and Candidate Experience.
Lead Recruiting Process Transformation
- Develop and execute a multi-year strategy for transforming recruiting processes.
- Analyze end-to-end candidate and hiring lifecycle workflows; from requisition intake through offer and onboarding handoff; to identify friction, inefficiencies, redundancies, and opportunities for simplification.
- Redesign processes using Lean, service design, and automation principles.
- Consult with technical partners to understand how tooling, AI, and agentic solutions (e.g., InviteOS) can support improved recruiting efficiency.
- Build business cases that quantify operational impact, candidate/hiring team experience improvements, and ROI.
- Prioritize transformation initiatives based on organizational impact, scalability, and strategic objectives.
- Partner with Recruiting leadership to define, track, and report on recruiting metrics
- Diagnose root causes behind unmet KPIs and drive them to resolution, launching transformation initiatives where applicable.
Drive Technology-Enabled Improvements
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This posting is sourced from gusto's own career site — applying takes you there directly.
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This role centers on Recruiting Operations, Process Transformation, Lean, and Greenhouse Ats. There are 85 open roles at gusto right now.
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