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Remote Service Team Manager
Bupa · Leeds, England · Posted 2 days ago
Lead a team of remote physiotherapists delivering MSK services, owning capacity planning and customer experience improvements across Remote Services.
Job Description: Service Team Manager – Remote MSK services Remote/hybrid - Office attendance min once a month (Bupa Place, Salford Quays, M50 3SP) Permanent. Full time, 37.5 hours per week Salary: £36,050 per annum plus excellent Bupa benefits
The service we provide operates between 8am to 8pm Monday to Sunday, essential requirements would be to work one late shift per week plus one weekend every ten weeks.
We make health happen.
At Bupa we champion diversity, and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you’ll be welcomed, can be yourself, and where everyone is driven by the same purpose – Helping people live longer, healthier, happier lives and making a better world.
You’ll help us make health happen by:
As a Remote Service Team Manager, you will be responsible for managing a team of physiotherapists who work remotely to support our customers. You will support the Operations Manager to drive and improve operational performance across the service lines and ensure customers receive the highest standards of customer service and satisfaction. The role of Service Team Manager will take accountability for quality improvements and people management whilst driving a culture of continuous improvement.
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