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Renewal Manager
asana · US - Remote West · Posted 10 days ago
Own renewals for a work management platform's book of business, turning contract renewals into value-driven growth and churn prevention.
The Renewals team plays a crucial role in Asana's success by collaborating with both customers and multiple cross functional teams. As a Renewals team member, your main responsibility is to oversee client renewals, renew existing licenses, discover growth opportunities, identify/mitigate risk and ensure high customer satisfaction to minimize churn. This role involves understanding customer needs, building strong relationships, having strong negotiation skills and staying current on Asana’s pricing and packaging.
This role can either be fully remote depending on which US state you live in, or based in our Chicago with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve:
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There are 116 open roles at asana right now. This role centers on Contract Negotiation, Account Management, Forecasting, and Salesforce.
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