Renewal Sales Representative II

Req ID: 27-0485 Come Join our successful Renewals Team! At Barracuda, we have more than 220,000 organizations worldwide that trust Barracuda to protect them. The EMEA renewals team (30 strong), based in Reading, UK, is responsible for driving industry leading renewal rates across the region. We work in 6 + languages and engage with end users and reseller partners alike. On our team, you will execute strategies to increase customer loyalty, improve renewal retention rates. This position reports into a Renewals Sales Manager and is a hybrid office/home office role

What you’ll be working on

• Responsible for a specific EMEA territory with an assigned set of customer contracts to renew to maintain our high renewal close rate
• Responsible for achieving monthly/quarterly revenue targets by creating and executing a proactive and strategic sales plan
• Qualify renewal and upsell opportunities utilizing our sales methodology MEDDICC and manage successfully through the sales cycle
• Use SFDC (Salesforce) CRM to document all customer and partner activity to enable the forecasting of when renewals will be booked and invoiced
• Develop and maintain strong relationships with our channel and partners in your territory to maximize revenue
• Constructing complex pricing proposals by analyzing previous sales data through our CRM and financial system
• Managing your pipeline of customer contracts 90 days in advance (minimum). This includes researching customer license usage and proactively identifying risk points and track and resolve issues to comply with customer retention goals
• Collaborating with customer success, channel and sales teams to understand existing sales motions, identifying special customer issues and ensuring customer satisfaction

What you bring to the role

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