Responsable Clients Nationaux

At Sony, we fill the world with emotion through the power of creativity and technology. In this high-impact commercial role, you will own the full commercial relationship with a national retail account across both stores and e-commerce, driving profitable growth within our personal entertainment and Imaging Products & Solutions categories.

This is an individual-contributor position where you will shape distribution and activation strategy, lead senior-level negotiations and influence a broad cross-functional network. If you thrive on balancing profitable growth with demanding customer negotiations, while growing a strategically important category in a rapidly expanding online market, we would love to hear from you.

You will:

• Deliver agreed revenue, margin, profitability, distribution, sell-through, stock and market-share targets across stores and e-commerce.
• Set pricing policies and commercial terms, and lead complex, senior-level negotiations within agreed sales parameters.
• Protect and develop the customer portfolio, building close, trusted, long-term relationships with the assigned national account.
• Build and maintain a rolling three-month sales and sell-through forecast, together with an account business plan reviewed monthly.
• Define an effective distribution strategy to grow Sony market share in-store and online, ensuring alignment with the European Partner Programme.
• Create annual, quarterly and weekly contact plans aligned with customer objectives, and ensure promotional plans support seasonal periods and launches.
• Resolve disputes within agreed timeframes, and manage rebates, stock-compensation payments and incoming product sales in partnership with Sales Support.
• Organise and attend customer and Sony events, training sessions, incentives and sales-promotion activities.
• Collaborate closely with Product Marketing, Sales Support, Customer Marketing Communications, Retail Activation, Brand Activation, Channel Marketing, Service and branch Sales for flawless execution.
• Monitor and act on performance indicators including inventory and in-stock ratio, in-store share, sell-through, online traffic and conversion, and customer satisfaction.

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