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Retail Manager - Fine Watches
Harrods · Knightsbridge · Posted 16 days ago
Lead the Fine Watches shop floor at Harrods' Knightsbridge flagship, setting service standards and developing a team in one of the store's most prestigious departments.
Harrods is renowned for delivering exceptional experiences, bringing together world-class products, expert knowledge and outstanding service. Our Fine Watches department plays an important part in this, and our Retail Managers are central to delivering that experience. As a Retail Manager within Fine Watches, you'll lead from the front, setting standards, developing your team and driving performance in an environment where service, expertise and attention to detail are paramount. You will lead with presence, set the rhythm on the shop floor and create an environment where teams can perform at their highest level.
About the Role
As a Retail Manager in Fine Watches, you'll take ownership of your area and lead it with clarity, confidence and purpose. You'll be a visible presence on the shop floor, guiding your team to deliver the levels of service and expertise our customers expect. Your leadership will directly influence sales performance, customer experience and team engagement within one of Harrods' most prestigious retail environments.
You will be responsible for…
- Providing coaching, feedback and clear direction to build a high-performing team that consistently delivers against commercial and service objectives.
- Using data and insight to understand performance, identify opportunities and make informed decisions that support departmental success.
- Working closely with your General Retail Manager and brand partners to ensure operational excellence across all areas, from service delivery and stock control to the high standards that define the Harrods experience.
About You
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This posting is sourced from Harrods's own career site — applying takes you there directly.
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There are 106 open roles at Harrods right now. This role centers on Team Leadership, Customer Service, Luxury Retail, and Fine Watches.
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