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Robotics Technical Support Engineer II
Johnson & Johnson · Santa Clara, CA · Posted 7 days ago
Be the first line of technical support for J&J's OTTAVA and MONARCH robotic surgery platforms, helping surgeons and field teams resolve capital equipment issues in real time.
Job Function: Customer Management
Job Sub Function: Technical Customer Service
Job Category: Business Enablement/Support
All Job Posting Locations: Cincinnati, Ohio, United States of America, Santa Clara, California, United States of America
Job Description: Johnson & Johnson MedTech is recruiting for a Robotic Technical Support Engineer II within the Robotic Technical Support organization, located in the Eastern Timezone. Remote work may be considered on a case-by-case basis within the United States.
At Johnson & Johnson Robotics and Digital Solutions, we’re changing the trajectory of health for humanity, using robotics to enhance healthcare providers’ abilities and improve patients’ diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 with the integration of Auris Health, Verb Surgical, C-SATS, and Ethicon. It comprises three key med-tech platforms: Flexible Robotics (MONARCH®), Surgical Robotics (OTTAVA™), and Digital Solutions. Join our collaborative, rapidly growing teams in the San Francisco Bay Area (Redwood City and Santa Clara), Cincinnati, and Seattle. You’ll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals’ skills and improves patient outcomes.
Johnson & Johnson MedTech is developing a robotic surgical platform that will set a new standard for the modern OR and transform the surgical experience. OTTAVA is designed as a multi-specialty soft-tissue surgery robot, activating the benefits of AI/ML, connecting health data inside the operating room and out.
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This role is one of a handful of open Support Engineer roles in Santa Clara, CA and centers on Technical Troubleshooting, Customer Technical Support, Critical Thinking, and Linux. There are 1,974 open roles at Johnson & Johnson right now.
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