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Sales Associate - Home

Harrods · Knightsbridge · Posted 23 days ago

onsiteic
Customer ServicePoint of Sale (POS)Visual MerchandisingProduct KnowledgeSalesRetailRelationship BuildingCommunication

Help luxury homeware customers discover the perfect pieces while building lasting relationships in one of the world's most iconic retail destinations.

As a Sales Associate within our Homeware department, you will be responsible for creating world-class experiences for each and every client. We currently have exciting opportunities available in both our Cookshop and Porcelain departments.

Our Sales Associates put our clients at the heart of everything that they do, building deep relationships and demonstrating exceptional product knowledge.

Working within our Home department, you will use your knowledge and understanding of Homewares deliver an elevated sales experience, tailoring your service approach to each client delivery an excellent customer experience, and building a client base.

You will be responsible for:

  • Understanding and executing all systems and POS
  • Building relationships with the wider team through integrity and trust.
  • Visual merchandising and shopfloor standards.
  • Helping customers find the right products for their home.
  • Offering advice on features, styles, and solutions.
  • Delivering excellent customer service and building relationships.

This role is fully on site, working 5 out of the 7 days a week.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

You will be an exceptional professional with a strong foundation in retail, technology sales, customer service, or hospitality, and have a passion for delivering memorable customer experiences. You are motivated by achieving sales targets and enjoy helping customers make informed purchasing decisions. You take pride in your professionalism, product knowledge, and ability to translate technical information into simple, customer-friendly advice. Your high standards set you apart, and you consistently demonstrate reliability, attention to detail, and a commitment to excellence. You thrive in a fast-paced environment and enjoy building relationships with customers and colleagues alike.

You will also:

…

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This posting is sourced from Harrods's own career site — applying takes you there directly.

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There are 106 open roles at Harrods right now. This role centers on Customer Service, Point Of Sale (pos), Retail Experience, and Product Knowledge.

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