Sales Development Representative (SDR) - Berlin

You will work closely with Account Executives (AE), and you will engage inbound prospects via chat and over the phone, to qualify them and discuss the opportunity with AEs. This role is integral in the gathering of pre-sales prospect information and also in its collaboration with Sales teams across the Region

The ideal candidate would bring a positive energy to the team, is curious, and motivated to learn. Customer-facing experience is key - this position will be the perfect start to launch your sales career. All in all, this role will enable you to develop consultative sales skills and grow professionally

Key Responsibilities:

• Filter and qualify top-of-funnel, inbound leads per chat and over the phone
• Highlight Aircall product features and business advantages to raise curiosity and interest
• Assist AEs of all regions to boost the sales cycle: booking demos and meetings, documenting activities in Salesforce
• Continuously learn and update skills and keep aware of industry trends
• First sales or customer facing experience
• Fluent in German & English : you will be emailing, calling, meeting prospects on the german market
• German market knowledge is important (can be gathered from having worked / lived there, or affinity to the culture etc.)
• Good communication skills: active listening, empathy, problem-solving attitude
• Time management and organisation skills: ability to manage several accounts
• A willingness to develop your sales skills. Your first two weeks will be spent at the Aircall Sales Academy and there will be continuous training and development.