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Senior Analyst - Customer Success
Salesforce · Amsterdam, North Holland · Posted 88 days ago
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Job Category Program & Project Management Job Details
About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Programs & Strategy team works within Account Success to drive operational rigor in how we own the business and also to support various special projects and efforts to change and grow the business.
- This Analyst role reports to the EMEA North COO Office leadership team, and supports one of the Account Success Operating Units with analysis, reporting, and insights.
- This role involves evolving priorities and requires strong collaboration across teams.
- This role supports exploration of trends tied to our delivery KPIs, contributing to program development through data analysis, FY planning support, and monthly and quarterly Sales Leader reviews — helping surface insights that inform Account Success leaders' recommendations to their Sales Partners.
- We're looking for curious, detail-oriented candidates who can manage multiple priorities and stay effective amid ambiguity.
Responsibilities
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