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Senior Director, GTM Enablement
intercom · San Francisco, CA · Posted 31 days ago
Define the operating system for a next-generation AI-native revenue organization where you blend human expertise with AI to reshape how sales teams execute and learn.
What's the opportunity?
The next generation of revenue organizations will look very different from today's GTM teams. We're looking for a Revenue Enablement leader to help build that future, moving beyond traditional training delivery to create an AI-powered operating system that scales our revenue organization.
This is not a conventional enablement role. As AI changes how products are sold, how reps learn, and how work gets done, you'll define the right balance of human and AI effort across our go-to-market teams and design the team and workflows to match.
What will I be doing?
Building the future of revenue execution
- Build a next-generation enablement function for an AI-native company, shifting from reactive training to intelligent systems that improve execution, productivity, and customer outcomes
- Design scalable operating models that keep pace with fast product and GTM cycles
Embedding AI across the revenue lifecycle
- Identify high-impact opportunities in sales workflows, onboarding, coaching and feedback, product launches, customer interactions, and knowledge management
- Work with RevOps, Product, and Engineering to deploy AI-native tools, and drive adoption across Sales, Solutions, Partnerships, and Customer Success
Connecting product to field readiness
- Integrate launch cycles, positioning, competitive intelligence, and field readiness so revenue teams can pivot quickly as products and customer needs evolve
Leading organizational change
- Shape how team structures, roles, workflows, and processes evolve as we move to AI-first ways of working
- Lead change management, and advise executive leadership on the long-term strategy for revenue execution
What skills do I need?
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This posting is sourced from intercom's own career site — applying takes you there directly.
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This role centers on Revenue Enablement, Gtm Operations, Sales Workflows, and Product Launch Cycles. There are 112 open roles at intercom right now.
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