Senior Enterprise Account Executive

The Enterprise Account Executive is responsible for driving renewals, upselling, and cross selling within a portfolio of existing enterprise customers (1,001+ users). Acting as a trusted advisor, this role focuses on understanding customer business and security needs, influencing key stakeholders, and aligning Sophos solutions to maximize customer retention, expand adoption, and drive long-term account value through disciplined enterprise account management.

The role operates in complex enterprise environments, requiring engagement with multiple stakeholders, coordination across internal teams and partners, and navigation of formal procurement and contracting processes. Success is driven by deep customer understanding, proactive planning, and the ability to identify and close expansion opportunities while ensuring timely and successful renewals.

This role is ideal for enterprise sellers who excel at long ‑ term account ownership, consultative selling, and delivering sustained value within large, complex organizations.

Account Ownership & Retention

• Own and manage a portfolio of existing enterprise customer accounts

• Drive timely and successful contract renewals through proactive customer engagement

• Build and maintain strong relationships with business, technical, and executive stakeholders, including IT and security leadership

Expansion, Upsell & Cross-Sell

• Identify, develop, and close upsell and cross ‑ sell opportunities within existing enterprise accounts

• Create and execute strategic account plans focused on retention, expansion, and long ‑ term growth

• Position additional Sophos solutions based on evolving customer security needs, priorities, and roadmap alignment

Enterprise Account Execution

• Navigate multi ‑ stakeholder buying environments within existing customers

• Partner closely with Sales Engineering to support solution positioning, demonstrations, and technical validations

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