Senior IT Systems Engineer

At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

Klaviyo’s global corporate Information Technology (IT) team is responsible for providing technology systems, administration, and support to Klaviyos around the world. Our main goal is to ensure that Klaviyos everywhere have a strong technology foundation to do great work. The IT Team solves problems using technology and provides Klaviyo’s continued scalability and sustainable employee growth in a rapidly evolving environment.

The IT Systems team is primarily responsible for SaaS systems administration and end-to-end lifecycle management, building automation, and engineering solutions for both other internal teams and the business. The IT Systems team is highly collaborative, working closely with the IT Searchbar team, our end-user support team as well as with our Security, Risk, and Trust teams and the broader Engineering department.

As a Senior IT Systems Engineer on the IT Systems team, you own the design, implementation, and long-term health of the enterprise systems Klaviyo runs on identity, endpoint management, and the SaaS platforms every Klaviyo touches. You will lead projects end to end, from SSO/SCIM rollouts to complex multi-tool integrations and automations, and you will be trusted to take an ambiguous business problem, define the problem statement yourself, and deliver a solution that scales. You will partner with operations, engineering, Security, and the IT Searchbar team, and act as a technical escalation point when systems break.

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