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Senior Manager, Customer Success Engineering
postman · London, England · Posted 101 days ago
Who Are We?
Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
Postman is hiring a Senior Manager, Customer Success Engineering to lead Customer Success Engineering in EMEA and APAC. This leader will manage CSEs, ensuring the team is focused on the customers where Postman can create outsized impact, while providing the coaching, inspection, and operational discipline required for consistently high-quality execution.
This is a highly cross-functional leadership role and a critical partner to Sales. The leader will work closely with International Sales leadership to prioritize accounts, shape technical engagement strategy, allocate CSE capacity, and ensure customer execution is progressing with urgency and discipline.
CSEs help customers embed Postman into real engineering workflows across API design, governance, CI/CD, developer platforms, integrations, modernization, migration, automation, quality enforcement, and service discoverability. This is not about general support or enablement: CSEs are laser-focused on turning Postman from a beloved developer tool into critical API infrastructure.
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This posting is sourced from postman's own career site — applying takes you there directly.
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This role is one of 684 Customer Success Manager openings and centers on 10+ Years Post-sale/technical Customer-facing Roles, 5+ Years Leading Post-sales Teams, Global Team Management (emea/apac), and Customer Adoption And Retention. There are 70 open roles at postman right now.
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