Senior Manager, Product Research

As the Senior Manager, Product Research, you will be responsible for leading a group of qualitative and quantitative product researchers who influence company strategy by deeply understanding Etsy’s buyers and sellers, our cross-marketplace experience, and the evolving e-commerce landscape. You’ll work across a range of buyer and seller-facing initiatives, partnering closely with product, design, analytics, and engineering to translate deep human understanding into meaningful product direction. You'll be a researcher, people leader and a strategic thought partner — someone who can develop researchers, execute research and champion a high bar for research quality, and influence how the organization thinks about our product experience at scale.

If you find joy in delivering strategic insights and mentoring other researchers, this could be the perfect match!

This is a full-time position reporting to the Director, Product Research.

What’s this team like at Etsy?

• We’re a mixed-methods team, applying a deep bench of quantitative and qualitative methods
• Our research team focuses on using research to guide the development of buyer and seller experiences in our dynamic marketplace of unique items. Our insights are part of the vernacular at Etsy and play a key role in building confidence around product decisions and our overall business strategy.
• Our research informs how buyers experience the best of Etsy, and the strategies, tools, and features that help sellers build and grow their creative businesses.
• We actively foster an inclusive team culture that promotes diversity, collaboration, and professional development

What does the day-to-day look like?

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