Senior Polo Associate

Job Function: Procurement

Job Sub Function: Contract & Processing Services

Job Category: Professional

All Job Posting Locations: Taguig, National Capital Region (Manila), Philippines

Job Description: A detail-oriented POLO Associate is required to manage the purchase order process and ancillary tasks associated with the PO lifecycle, on behalf of and in partnership with key sector stakeholders. The ideal candidate will be responsible for coordinating PO lifecycle activities including purchase requisition creation, routing and approval; invoicing and payments support, ensuring that PRs/POs are processed efficiently and accurately. This role requires a high degree of customer care, maintaining effective communication with internal stakeholders and suppliers.

Major Duties & Responsibilities 40% Conducts the day-to-day operations of POLO responsibilities; end-to-end PO lifecycle management, Accounts Payable, procurement operations and cross-functional capabilities involvement (where required), ensuring service delivery based upon the agree d SLAs , while ensuring policy and legal compliance .

40% Prioritize stakeholder management and customer service. Engage directly with stakeholders on a routine basis with a focus on high quality service delivery, to ensure transparency on all elements of PR/PO lifecycle management; confirm PR/PO details, conduct all PO lifecycle tasks, and resolve any discrepancies.

20% Provide guidance and direction to internal stakeholders on contract creation, HCC needs, due diligence requests, etc. part of activities which need to be completed prior or during the PO lifecycle management.

Other Duties

• Support development and implementation of automation and AI (Artificial Intelligence) initiatives within assigned area of responsibility.
• Resolve issues related to purchase orders, such as discrepancies in pricing or services / materials delays.
• Ensure compliance with company policies, regulatory requirements, and best practices in procurement.

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