Senior Product Designer

As a Senior Product Designer on the Product Design team, you'll independently lead complex design projects across the end-to-end buyer and seller experience on iOS, Android and web, shaping the look, feel and functionality of a marketplace used by millions. You'll partner with product management, engineering, research and marketing to turn user insight and data into designs that move business KPIs. It's a chance to own hard two-sided marketplace problems from first research through launch and iteration, while raising the craft bar for the team.

• Independently lead complex design projects through the full process: user research, concepts, storyboards, workflows, wireframes, prototypes, presentations and iteration.
• Design complex interfaces and experiences from scratch, translating designs across native mobile (iOS, Android) and responsive web.
• Define the look, feel and functionality of features, and create final designs with detailed interaction specifications for engineering handoff.
• Identify research opportunities; set hypotheses, plan and run user research and usability tests to validate designs before development, and turn findings into actionable recommendations.
• Build a deep understanding of buyer and seller needs, pain points and behavior, and advocate for the user throughout the design process.
• Contribute to and uphold our design system and design standards for visual and interaction consistency.
• Work with engineering to understand technical implications (native device specifics, APIs, server, feed protocol) and design within those constraints.
• Partner with product leadership, PMs and engineering to define product strategy, project goals and long-term design goals.
• Define user and product goals that support business KPIs, and use metrics and qualitative feedback to shape and justify design decisions.
• Collaborate with researchers, data analysts, marketing, GTM and copy to create designs that meet business requirements, support user needs, delight and are technically feasible.
• Give constructive feedback on product specs and make trade-off decisions that balance aesthetics, performance, accessibility and the customer journey.
• Drive concepts for new and existing features, and contribute to areas outside your focus area.
• Present design decisions to stakeholders and senior leadership, and turn feedback into clear next steps.
• Facilitate design thinking workshops and brainstorms that build a collaborative environment.
• Lead and delegate when multiple designers work on the same project.
• Mentor junior designers, review designs, help develop design workflow best practices, and take part in recruiting.

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