Senior Product Writer

We’re seeking a highly motivated Senior UX Writer to join our Product Writing team. This is a senior role for someone who has already owned content for complex products and is ready to raise the bar again. If you have a passion for writing and are excited to have an impact on a platform used by some of the biggest names in tech, we want to meet you! The pace is fast and the standards are high. We’re looking for someone who loves writing, puts in the effort, and takes pride in shipping content that’s right. You’ll be working for an amazing offering in a growing market and working with a team of experienced writers, designers, product managers, and engineers.

• Owning and managing all the content needs for your pods
• Driving writing projects end to end, working in Figma and prototypes to write, iterate, and refine copy in context
• Helping to define and maintain our team style guide, design system, and other team assets
• Working with product managers, engineers, and designers to create concise, clear, and helpful microcopy, and giving UX/UI content feedback in your product areas
• Monitoring and responding to internal and external feedback channels to address customer needs and define content priorities
• Supporting the documentation of Help Center articles
• Creating user assistance for Gong’s features, including product tours and sidebar content
• Using AI writing tools daily to draft, review, and scale content, and helping the team build smarter AI-assisted workflows

How You’ll Succeed Here:

…