Senior Project Manager – Adobe Professional Services

The Opportunity As a Senior Project Manager at Adobe Professional Services, you will lead the full delivery process for complex enterprise digital experience and transformation projects for key customers.

The role requires an experienced delivery professional with strong program management skills, commercial insight, and the ability to engage confidently with senior customer partners. You will act as the main delivery contact for the assigned customer account, ensuring successful project completion, customer satisfaction, and attainment of business objectives.

This is a senior individual contributor role requiring leadership through influence, collaboration, and strong delivery governance. The position does not carry direct people-management or project-team reporting responsibilities.

Key Responsibilities

• Project & Program Management
• Take complete responsibility for the full delivery of assigned projects and programs, making sure they correspond with customer business objectives and Adobe Professional Services delivery standards.
• Serve as the main delivery single point of contact and reliable delivery partner for the assigned customer account.
• Direct various concurrent projects and workstreams, maintaining seamless coordination, prioritization, and implementation.
• Establish clear delivery plans, achievements, dependencies, resource requirements, and success criteria.
• Promote delivery excellence by ensuring projects are completed on schedule, within scope, budget, and agreed margin targets.
• Proactively monitor project health, identify delivery risks, and implement mitigation strategies.
• Ensure customer expectations are effectively managed throughout the project lifecycle.

2. Customer & Collaborator Management

…