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Senior Renewals Specialist, ASEAN, ANZ
Recorded Future · Singapore · Posted 35 days ago
Manage up to 75 customer accounts in the ASEAN/ANZ region and drive growth through strategic renewal negotiations in the cybersecurity space.
At Recorded Future, we are dedicated to maintaining strong, long-term relationships with our clients. Our mission is to ensure customer satisfaction and loyalty by delivering exceptional value and service. We are seeking a motivated and detail-oriented Renewal Specialist or Senior Renewal Specialist to join our global renewals organization. As a Renewal Specialist, your primary responsibility will be to retain renewal revenue for Recorded Future’s customer base. Working closely with Account Directors, Customer Success, Channel Partners and Leadership, you will assist with renewing and retaining business across your assigned territory.
- Manage up to 50 - 75 customer accounts for renewal and retention: Ensure customer satisfaction and renewal of contracts.
- Meet or exceed assigned renewal revenue targets: Consistently achieve or surpass company goals for renewal revenue.
- Negotiate, protect, and grow the renewal revenue stream within the assigned territory: Use strategic negotiation skills to safeguard and enhance revenue.
- Drive on-time and accurate renewals: Adhere to internal processes and procedures for timely and precise renewals.
- Maintain consistent and accurate deal progression updates in Salesforce.com: Ensure all renewal opportunities are accurately tracked from Quote to Close
- Build and leverage relationships with internal and external teams: Collaborate with various stakeholders to achieve positive outcomes for the company and your customers.
- At least 2+ years of sales experience, including Inside Sales, Outside Sales, Account Management, Customer Success, or similar roles.
- Experience in a competitive, sales-driven environment.
- A track record of success and high achievement.
- SaaS or High Tech sales experience is preferred.
- Security experience is a plus but not mandatory.
- Experience with Channel Sales and Direct Sales are both valuable.
- A positivity, a can-do attitude, flexibility, and curiosity are a must.
- Fluent in English, ability to communicate effectively in multiple regional languages a plus, both written and spoken.
- A Bachelor’s Degree or higher is desirable.
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This posting is sourced from Recorded Future's own career site — applying takes you there directly.
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There are 54 open roles at Recorded Future right now. This role centers on Sales, Account Management, Customer Retention, and Salesforce.
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